Trackside Onboarding Worksheet

Trackside Launch Date *

What is the date that you want Trackside available to begin processing transactions?

Trackside First Event Date *

When is the first event that you plan to use Trackside for online/point of sale?

Customer Name (track/company) *

Enter the name as you want it to appear on your Trackside site.

Do you utilize more than one track or location? *

FACILITIES: Some facilities have a dragstrip and an oval, or a road course and a go-kart track, etc. If you have events that take place on different tracks/areas, check yes. PROMOTERS: If you travel to or hold events at more than one track/location, please check yes.

Track Name(s) *

List your track names as you want them to appear on your Trackside site.

Logo Upload *

Click or drag a file to this area to upload.

Please upload your logo file. Vector images are preferred. If you have more than one version, you may email additional files to contact@tracksideapp.com.

Track Address *

Address Line 1

Address Line 2

City

State

Zip Code

Mailing Address:

Same as above

Mailing Address *

Address Line 1

Address Line 2

City

State

Zip Code

Email Address for your "Contact Us" *

Enter the email address you want to appear on the "Contact" page of your Trackside site.

Phone Number for your "Contact Us" *

Enter the phone number you want to appear on the "Contact" page of your Trackside site.

Email Address for your "Reply To" *

Enter the email address you want your customer service inquiries to go to. If someone replies to a system generated email, this is the address we will send those to.

Social Media Links

Paste all of your social media links here so we can link them on your Trackside site. (Facebook, Twitter, Instagram, YouTube, LinkedIn, TikTok)

Upload Waiver

Click or drag a file to this area to upload.

If you have a copy of your waiver, upload it here. A scanned in version or photo of a paper waiver is fine.

Upload Tech Card

Click or drag a file to this area to upload.

If you have a copy of your tech card, upload it here. A scanned in version or photo of a paper tech card is fine.

About

Please give us some information to put on your "About" page. If you already have this published, you can also just paste the link to your current about page.

Do you currently have a terms of service or purchase/refund policy in place? *

Purchase/refund policy: do you prefer to upload a file or copy/paste it for us? *

Upload Terms of Service or Purchase/Refund Policy *

Click or drag a file to this area to upload.

If you currently have a purchase/refund policy, please include it here.

Terms of Service or Purchase/Refund Policy *

If you currently have a purchase/refund policy, please include it here.

MAIN CONTACT INFORMATION

Please let us know who your main point of contact is below:

Main Contact *

First

Last

Main Contact Title *

Main Contact Email *

Main Contact Phone *

ADDITIONAL CONTACTS

Please let us know who the other members of your team are, as we need to interface with each different area listed below to make your site launch and training successful! If you have a manager or someone who handles each of the following departments that is DIFFERENT than the main contact, please check the box.

Departments

Billing / Accounting
Customer Service (ticketing issues, phone calls, driver/customer inquiries, questions prior to an event, etc.)
Marketing (or whoever handles email newsletters, sponsors, social media, etc.)
Event Management (ticketing & event details, pricing, reserved seating, schedule, pre-event communications, etc.)
Gate Operations (registers, ticket sales, signage, etc.)
Race Control (timing & scoring, safety, announcing, schedule, etc.)
Tech Inspection
Concessions
Pro Shop / Souvenirs

If you have a manager or someone who handles each of the above departments that is DIFFERENT than the main contact, please check the box.

Billing/Accounting Contact *

First

Last

Billing/Accounting Email *

Billing/Accounting Phone *

Customer Service Contact *

First

Last

Customer Service Email *

Customer Service Phone *

Marketing Contact *

First

Last

Marketing Email *

Marketing Phone *

Event Management Contact *

First

Last

Event Management Email *

Event Management Phone *

Gate Operations Contact *

First

Last

Gate Operations Email *

Gate Operations Phone *

Race Control Contact *

First

Last

Race Control Email *

Race Control Phone *

Tech Inspection Contact *

First

Last

Tech Inspection Email *

Tech Inspection Phone *

Concessions Contact *

First

Last

Concessions Email *

Concessions Phone *

Pro Shop / Souvenirs Contact *

First

Last

Pro Shop / Souvenirs Email *

Pro Shop / Souvenirs Phone *

TRACKSIDE ONBOARDING WORKSHEET

MAIN CONTACT INFORMATION

ADDITIONAL CONTACTS